Estudo de Avaliação sobre o grau de satisfação de utentes da rede nacional de apoio a vítimas
This project aims the assessment of the services provided by the national network of support to the victims of domestic violence according to two aspects: a) the entities and services that provide support to victims and are part of the national support network; b) the users of this network. Regarding the first strand, the study aims to survey the set of management entities and valences of the national support network, specifically shelters, shelter’s structure and emergency shelter’ services. At this level, it is aimed the analysis of indicators of characterization and self-assessment of the operation of the services provided to users who are victims of domestic violence. In its second aspect, the study aims are assessing the degree of satisfaction of a set of users of the national network of support to victims of domestic violence who, in the different regions of the country, used services provided by some of those services as well as the impact of this technical intervention in their life pathways.